Services and Support
Stock
With over 8700sqm of warehousing, Specflue holds in excess of £3m of flue and chimney products - the largest in the UK. From domestic twin wall stainless steel chimneys systems to specialist plastic commercial flue, you can rely on Specflue to stock the products you regularly use, ensuring you receive the goods when you need them.
Delivery
All stocked products are delivered on a FREE NEXT DAY DELIVERY anywhere within the UK mainland (excludes Highlands & Islands). We have the largest own vehicle fleet in the industry, running up to 18 Specflue vans a day. All our distribution staff are fully experienced and work to the respected ISO 9001 standards, allowing you peace of mind in the knowledge that the products will arrive on time and in excellent condition.
Design and quotation
Our technical team can provide a full and free CAD design service and offer advice on all domestic and commercial installations.
Staff
All our sales and technical staff are HETAS qualified and regularly take part in on-going training sessions. We also have 10 external sales representatives throughout the UK (contact details page) who can provide you with on-site support and information.
Training
Specflue hosts HETAS courses throughout the year (8 in 2009) and are currently designing the largest practical Flue and Chimney training centre in the UK. We are also HETAS approved twin wall trainers, offering free courses to all our customers alongside the standard HETAS approved installer courses.
Our sales representatives can also provide you product training at your premises, reducing disruption from the day-to-day running of your business. Please contact your local representative for more information on our contact details page.
Web sites and internet policy
Specflue provides professional and specialist flue products to the trade. We do not sell online; nor do we encourage the sale of any of our products online via our customers. This is because the majority of flue products should be installed by qualified chimney engineers in order to guarantee product warranty and ensure safe installation.
Please also visit our related websites:
www.stovesandchimneys.co.uk
Recently advertised on National television with the support and backing from the main Stove Manufacturers in the UK; offering a wide variety of different appliances to choose from, all enquiries are sent directly to the local stove supplier who will respond with pricing and support.
www.co2savings.co.uk
Information site for builders/developers and architects demonstrating the advantages of incorporating Wood Stoves into New Build properties. Using SAP software to calculate the efficiency of proposed buildings, we can prove that using a wood burner as a secondary heating source can save almost 10% efficiency against the overall dwelling emissions.