Policies
Specflue Mission Statement
“To exceed expectations, through our team's delivery of the highest quality product,
service & support to our customers, in every way we can”
New Termatech Stoves from SPECFLUE
Specflue has been established for almost 20 years and is the largest flue and chimney distributor in the UK with an unrivalled reputation.
For several years we have been looking at the possibility of distributing to the retail sector our own range of Stove products, and with this in mind I am proud to introduce a brand new product to the UK.
Termatech stoves have been manufactured and sold in Denmark for many years and they have used some of the best stove engineers in the world.
You can peruse the full catalogue to get the feel of the range, but I would like to clarify our supply route and be totally transparent in our supply agreements. Therefore please read the following terms of trade:
1. We will ONLY supply to bona fide retail showrooms.
2. Our product WILL NOT be devalued online and the supply will be removed immediately from anyone found to do so.
3. All products will be delivered FREE anywhere within UK mainland on a 4-7 day lead time.
4. Within 6 months we will be planning to deliver on a FREE next day delivery.
5. We will carry FULL spare parts within stock and they will be delivered FREE next day.
6. We will actively promote this product to consumers and any direct sales made will be passed through local retailers EVERYTIME.
7. We will always show loyalty to those loyal to Specflue
8. Discount structures are fixed as below
We feel this is a fair, honest and open policy and allows all retailers to compete fairly with each other.
Download our stove policy click here (PDF)
Flue Installations
We suggest that you seek the services of a registered installer or contact your local authority to certificate the proposed installation.
Gas = Gas Safe
Oil = Oftec
Wood/Solid Fuel = Hetas
Email disclaimer
This email may contain confidential information. If you receive it in error please immediately advise the sender and delete it from your system without copying, distributing or taking any action in reliance upon it. Specflue Ltd has taken precautions in respect of its email communications to preserve confidentiality and to ensure that any attachment has been checked for viruses. However, we cannot accept liability for any damage sustained as a result of interceptions and software viruses and you should take your own precautions before responding to us by email and carry out your own virus checks before opening any attachment.Registered office 8 Curzon Road,Sudbury,Suffolk,CO10 2XW. Registered in England.2716331
Download our email disclaimer click here(PDF)
Call Recording
We are constantly looking to improve our service and your call may be recorded for training purposes.